Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


canceling premium

canceling premium

I have two spotify accounts and have premium on one of them but can't remover what email I used for it or what the password is and since I can't remember the email to it I can't change my password. Does anyone know what I can do to cancel my premium just in case so i won't get charged when I don't have enough money in my bank account
1 Reply

Hey @lolidk and welcome to the Spotify Community!


Spotify Support can cancel the subscription for you.


Contact form:




If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address.


Support usually replies within 24-48 hours, sometimes even faster.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts