Announcements

Help Wizard

Step 1

NEXT STEP

cancelled my premium 1week ago, now it on again..

cancelled my premium 1week ago, now it on again..

so, i cancelled my premium last week and it was all okey, and now you have taken my money after i cancelled, and now im running premium again, WHAT THE F****?! 

i want my money back.

Reply
1 Reply

Hey there!

 

No worries, we can give you a hand with this. It seems you canceled the subscription after the payment was made.

 

If you'd like to request a refund, you can get in touch with us via this contact form, or on Twitter with the @SpotifyCares handle.

 

Give us a shout out, we'll be happy to help.


🙂

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random