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cancelled premium still got charged

cancelled premium still got charged

i cancel my subscription and still got charged the fee...

 

can you please investigate

 

Thank you

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2 Replies

Hey @auelisa,

 

The first thing to do is check your email for a Confirmation Email. Each user receives one after cancelling their Spotify subscription.

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me too I already cancelled my subscription but still got charge. I don't receive anything from them (email) please help me thanks

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