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cancelling premium on a different account

cancelling premium on a different account

Avatar of jae123321
Newbie
2016-09-28 04:33 PM

I would like to cancel a premium subscription on an different account, but I do not know the email or the password for it. Apparently even though I have the correct password for the 2nd account, spotify will not allow me to log in. The email i used was a bogus one...

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Avatar of Hubo
Community Legend
2016-09-28 05:40 PM

Hey there! Thanks for reaching out!

 

We're sad to see you go... 😞 Someone from Spotify will be able to help you with that. You can contact them here. Someone will get back to you within 48 hours!

Have a nice day and keep rockin'! 🙂

HuboSpotify Star
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Avatar of Dte2174
Newbie
2016-09-28 05:53 PM
I need help please I can't log in to my account
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Avatar of Hubo
Community Legend
2016-09-28 05:57 PM

Hey @Dte2174!

 

That's no fun! Could you tell me what's happening when you try to login into your account?

 

Have a nice day! 🙂

HuboSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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