my subscription is reniwing every 24th.
On 21.Jan.2017 i have cancled subscription online and everything looked fine.
Finaly they said its sad that i leave, but they send me a good bye song for free. kind of we will be happy to see you again.
I was also happy that cancleing is realy that easy for these new internet subscriptions without looong period runtime....other then old style contracts.
Spotify is realy that easy you can come and go it feels like....
Now a couple of days later i got paypal info that my account was charged again with € 9,99!?
Now when i look at my account details nothing looks i ever have cancled it. There stands next charg will bei 24.2.2017!!!??? **bleep** is spotify doing here?
They let me cancle only - told me its cancled but in background they are ignoring it and charging again even if i cancled BEFORE new periode started!?
Its even not possible to talks or write to someone...they linked me to this forum.
Spotify sorry but this is not the way we will have future together.
What do i have to do to cancle such a subscription if the cancle process itself is not working proper!!!!!
I want an answer and i want it fast - i hope someone from spotify track messages here!
By the way, i was unable to post a message here with my facebook user (which is the one my subscription is running on). I only could use my other user which has no premium subscription!