Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

cannot enter postal code

cannot enter postal code

In changing country to Canada from US one needs to input a new - Canadian - postal code. Spotify does not recognize it and I am therefore unable to change countries.

 

UI for this app is simply atrocious.....

Reply
1 Reply

Hey @btoole1,

Apologies for the late reply, but maybe I can still help 🙂

 

Have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

 

Have a nice day!

Luke

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts