Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

cannot enter postal code

cannot enter postal code

In changing country to Canada from US one needs to input a new - Canadian - postal code. Spotify does not recognize it and I am therefore unable to change countries.

 

UI for this app is simply atrocious.....

Reply
1 Reply

Hey @btoole1,

Apologies for the late reply, but maybe I can still help 🙂

 

Have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

 

Have a nice day!

Luke

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts