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cannot invite family member

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Re: cannot invite family member

Newbie

So there is no way to add people to my family without stopping the subcription ?

 

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Re: cannot invite family member

Casual Listener
yes, but it is no problem. You can stop the subscription and then start over and add the members you want. I could do it in the middle of a subscription period without loosing the rest of the period.

Matthias

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Re: cannot invite family member

Newbie

Tried to end subcription and had a hard time with that.

Tried to change subscription and that did not help.

How do i do this step by step without beeing double charged or go to free version?

I do not want to leave Spotify so why do i feel forced to do that?

 

Please advice....

 

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Re: cannot invite family member

Roadie

Are you kidding me? I am beginning to wonder whether Spotify is run by humans at all. Their actions just seem too bizarre to be of terrestial origin. Not only can you not sort search results anymore, but they removed the filter option from playlists, "choose as current playlist" (my most used function for queueing stuff up, then selecting a playlist (which I did numerous times a day) and made the player sluggish, it also randomly stops now without displaying any error message. I regret signing up for a family plan after having been a customer since the service's inception, they simply do not listen to their customers at all. 

To top it all, to add another family member, you must default to free spotify first, thus deleting the offline playlists on your mobile devices. (which can be 40+GB). I am done supporting a company that once had a great software, but chose to ignore its customer base for some banal reason. 

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Re: cannot invite family member

Rock Star 24
Rock Star 24

@vagabo1 

 

Check out the family help guide here:
https://support.spotify.com/learn-more/guides/#!/article/spotify-family

Also check out this thread for information:
https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Spotify-Family-Q-amp-A/td-p/988520

MattSudaRock Star 24
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Re: cannot invite family member

Casual Listener

I have a family plan.

 

I invited my wife.

 

Now I want to invite my brother  -- to do so I need to cancel and re-sign up?? 

 

I'm supposed to be able to invite 5 people for a family plan. Where's the simple invite button?

 

And then what if I drop to a free account.... Invite my brother.... Then a month from now I want to use another invite --- I need to go through that ridiculous process again??? Cancel and resubscribe to add each person? Huh?

 

It's like... ummm... okay....  if your system is friggin broken and stupid that way. But at least KNOW that it's something that needs to be fixed...  Especially when the page says 'Click Invite' with no invite button... At least make it clear that it doesn't work that way. For $14.95 premium thing with other choices out there now... You might want to get on this... Because I'm so annoyed by this bs that I wrote this whole post.

 

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Re: cannot invite family member

Newbie
Amen.
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Re: cannot invite family member

Newbie

This is bizarre.  What kind of system requires you to cancel your account to add more people?  What happens to my playlists?  Do I lose them when I cancel my account?

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Re: cannot invite family member

Casual Listener
I have the same question, what happens to playlists if I cancel/revert to free then upgrade to a larger family plan???
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Re: cannot invite family member

Casual Listener
hi,
nothing's ng happen tu your playlist. You cann you apps untouched. Do the cancel and resubscription on the website .
I thing this is real awful business process sptify has designed, but it works.
maex

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