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cannot log in

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cannot log in

Avatar of chenisejohnson1
Casual Listener
2015-12-27 07:51 PM

I can't log into my account and I reset my password twice but I still can't log in? Please help!

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Avatar of Nico
Community Legend
2015-12-27 07:58 PM

Hey @chenisejohnson1! Welcome to the Spotify Community. ^^

 

That doesn't sound quite right. 

Have you tried to use your username instead of email address in the login process?

Let us know if that helps, thanks! ^^

 

Peace

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Avatar of Nico
Community Legend
2015-12-27 07:58 PM

Hey @chenisejohnson1! Welcome to the Spotify Community. ^^

 

That doesn't sound quite right. 

Have you tried to use your username instead of email address in the login process?

Let us know if that helps, thanks! ^^

 

Peace

Avatar of chenisejohnson1
Casual Listener
2015-12-27 08:14 PM

Thanks that worked, you are a life saver! ๐Ÿ˜Š

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Avatar of Nico
Community Legend
2015-12-27 08:16 PM
You're welcome !

Peace

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