My Question or Issue
My spotify premium account was somehow hacked into about 3 weeks ago and this person keeps cutting off my music and overflowing it with all their own. My spotify account was created using my facebook login, and I've already changed my password and email more than once, clicked spotify's link to kick everyone off that's using it, and removed any other devices that I did not recognize as my own (even though it usually shows them as using the web player which does not show when I try to remove it), and they are STILL on my account.
Spotify doesn't seem to offer any customer service lines for me to call for help, only the links that I have already used. The only option it looks like I have is either dealing with it or deleting my account and losing all of my playlists and music I've built on for 10 years, which I REALLY do NOT want to do, that is way to much music to lose because of one person using my information and MY ACCOUNT.
Spotify really needs to greatly improve their security because this has been driving me crazy and feels like a huge violation on my private account.
I'm running out of options, can anyone PLEASE help me?