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cannot subscribe for a premium

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cannot subscribe for a premium

Hi, I've been using spotify premium for 3 months (paid 5.99 every month). Today, I realized that my spotify account was donwgrated to free. I want to subscribe for premium again but I am getting stuck on subscription page.  When I click on "Subscribe" nothing happens. Could you help me please?

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Accepted Solutions
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@Paddy_Power @casio12 

 

Spotify is aware of the problem and it should be fixed soon.

 

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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2 Replies

I am having the same problem yesterday and today. I have paid for Premium and only getting FREE access on ALL 3 devices (PC, Windows Phone, Ipad)
Marked as solution

@Paddy_Power @casio12 

 

Spotify is aware of the problem and it should be fixed soon.

 

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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