cant cancel subsription!

[Breanne77]

I have 3 pending subscription transactions, how do I cancel them?

[Amarro]

Hello and welcome to the Spotify Community!

have you unsubscribed at www.spotify.com ? 

if this doesnt work:

Hello and welcome to the Spotify Community!


You should get in contact with the customer support by using this contact form or via Twitter @SpotifyCares.

When you receive the automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible and don't forget to check your Spam-Email's as well ;).
Spotify should answer you within the first 24 Hours.

If they don't reply to you, please write heare your Case Number so i'll lead this to the spotify team.

Have a nice day and thank you very much for you patience! 🙂

[Breanne77]

It does not give me the option to unsubscribe,I have a case # 04057839, not sure what where I can do

[Amarro]

I just lead that to a spotify employer.

[Pricilla · Accepted solution]

Hey @Breanne77,

Welcome to the Spotify Community.

We can see that our Support team replied back to your email on the 20/11, case #04068521. 

Please check your inbox/spam and let them know if you have any questions. They'll be able to help.

In case you didn't receive the email, please let us know and we'll chase it up with them.

Thanks!

[Breanne77]

Wow, that was quick, thanks for refunding the transactions. The process was quick and seamless. Thanks!!!

[pattison1951]

Pleasehelp.I have tried and CANNOT GET SPOTIFY CANCELLED.I am getting very frustraated now. please help.