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cant change location

cant change location

i have a free spotify account that i use and is registered in the usa but now when i try to change my location to South Africa it says that my email is already taken? so i cant change to it try get spotify premium in my country 

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1 Reply

Hey there @Jamesoswald!

 

Thanks for reaching out. Sorry for the delay, do you still have this issue?

 

You can follow the steps below to update your country settings if you're currently on Free:

  1. Log in to your account page
  2. Click EDIT PROFILE
  3. Scroll down to Country and select your new country from the dropdown list.
    Note: Your new country only shows when you’re actually there.
  4. Click SAVE PROFILE.

If you're having troubles, we'd suggest giving it a try in an incognito or private window in your browser.

 

Let us know how that goes 🙂

 

 

KaterinaModerator
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