cant get email for device password

[user-removed]

when i go in this link https://www.spotify.com/uk/account/set-device-password/  to get and email sent to me so i can get a password for my onkyo  the follwing message is what i keep getting on the spotify website  there  was a problem sending your e-mail, please try again later  i have retried over and over again to no avail can some one help me please.

my email address is chefnicholas@msn.com

[Tetris_Block]

Hi, there are a couple of other posts today with the same issue which still seems to be unresolved.

My own impressions so far, forums have some very helpful people, Spotify support seem non existant. Glad I'm just using the free trial at the moment, if I had paid for this I would be very unhappy.

[Richard]

We're here, don't worry! Even on the weekends..

The password link doesn't appear to be working at the moment, see my announcement posted today here: http://community.spotify.com/t5/Spotify-Announcements/Password-reset-issue-1-12/td-p/214014

We can help you out with this though, just get in touch via our contact form. Post your case number here and I'll try and follow it up myself. Cheers.

[Peter__]

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@user-removed wrote:

when i go in this link https://www.spotify.com/uk/account/set-device-password/  to get and email sent to me so i can get a password for my onkyo  the follwing message is what i keep getting on the spotify website  there  was a problem sending your e-mail, please try again later  i have retried over and over again to no avail can some one help me please.

my email address is chefnicholas@msn.com

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Hey 🙂

Richard has posted an official topic about this issue here which I would suggest you read 😉 

Peter

EDIT: Richard ^ on the ball today!

[Tetris_Block]

My reference is: 00411703

sorry to hijack the ops thread!

[Tetris_Block]

Thanks for getting that sorted out for me.

[user-removed]

hi, i still have not received my password email i am looking forward to it, not blaming anyone but its a little frustrating. can a mod please let me know whats going on. as other member has got emails so i know there is hope

[user-removed]

my reference is  00412232

[user-removed]

is there any help on getting me that password email so i can access spotify on my onkyo

[Richard]

Looks like this one was dealt with before I could check on it.

[DMDM]

Richard is there a way to conact you in a PM?

[David]

DMDM - If you require a password reset, the best thing to do is to pop a message over to our contact form.

[habbi]

Hey

im also not receiving the Device Password Email, can somebody help me with this? The Email is not in the Spamfolder or something.

I also tried to change the Email adress, but my Spotify Account is bound to an Facebook Account, so i changed my Facebook Email Adress but the Spotify Account still holds the old Email Adress.

Spotify Case # 00845696 if some Supporter could take a look please

[Jamie]

I've looked into this for you and sent over a response, please check of your e-mail 🙂