cant log in/all songs and playlists gone

[mellowmoon]

ref:_00DD0pxIW._500D0QoDw1

Hey guys, I did a contact form as couple of days ago but thought I'd post on here.

This account has been made since I can't login to my actual account which was face booked linked.

Up until a week ago everything was fine my premium account was great.

Then I could login but my playlists were gone... And some playlists I never created with no titles were there with music I never listen to.

Now I can't login... On windows or android...

Help

M

[mellowmoon]

I shoul add eith error code 410 showing.

[Jamie]

Hi there,

Welcome to the Community.

In order for us to help you with this, we'll need to run through security questions in private.

If you could let us know the case # you received when you got in touch using the online form, then we'll get back to you over e-mail.

[mellowmoon]

#00785325

Thank you

[Sam]

mellowmoon - Your case has come through, you should hear back shortly.

[ottomeyer1234]

I have been enjoying speakers (2) to enjoy all my music by Spotify, U-Tube songs,

Godvine's good music and all their posts...in fact all things, that require sound....DO NOT GET ANY SOUND AT ALL ! Please help me, I love my music and especially Spotify, playing music while I am on the computer or Facebook. It "WS" really neat. I pay extra to get Spotify, and am wasting good money, let alone not enjoying my music and posts with U-Tube songs to hear !!!!!!It must just be something minor, I hope, cause it has always been fine up until 7-1-13 !!!!! [Snip-Email(Privacy)-Peter], please reply asap...I miss the sound. Sent 4th of July e-cards, but don't even know if they heard the sound, sure hope so...Hope it only my computer's problem !

[ottomeyer1234]

What is inapropriate in my message....I did not say anything out of line......

[ottomeyer1234]

This is ridiculous.....just talk to me and try to give me some help on my matter at hand....

[Peter__]

Just going to hide your email address to stop you getting spammed, are you getting any error messages at all? 

Peter