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cant log in - country does not match profile?

cant log in - country does not match profile?

Hi

 

I moved to south Africa and spotify worked for a few weeks. now i cannot login. It says 'your country does not math the one set in your profile.'

 

I have tried updating profile and account details. 

 

spotify online works but cannot use the app?? please help

Reply
1 Reply

Hey @user-removed, welcome to the Community!

 

Free accounts can only be used abroad for 14 days. The solution to this would be to change your country setting. Just follow the steps listed here to take care of that.

 

Hope that helps 🙂

 

 

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