Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

cant log in, facebook was deactivated, had to sign up to post...

cant log in, facebook was deactivated, had to sign up to post...

 

 

there is a longNone of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Premium

Country

london, england

Device

iphone6, hp laptop

Operating System

 Windows 10

 

My Question or Issue

 

hi

 

i have been using the spotify app on my phone, i am a premium member

 

the facebook account i used has been deactivated by facebook

 

i downloaded and tried to log in on my laptop, using the long code it gives me in account information on my phone

 

it says no email or facebook is linked to the account and my password doesnt work

 

how do i fix this??????

Reply
1 Reply

Hey there,

Thanks for reaching out to the community.

 

I suggest contacting support through this form and have them check you account as you can't activate it again and change it.

Let me know if there's anything else i can help with 😃

Suggested posts