cant log in to my spotify account ever since i moved countries, can anyone help?

Reply

cant log in to my spotify account ever since i moved countries, can anyone help?

user-removed
Not applicable

I made my spotify account in canada had it for about 3 years. Now im in kenya for a while for a holiday. My spotify was working for a few weeks then today it logged me out. When i log in it says my country doesnt match the one thats in my spotfiy account. So i tried to change my country in my account settings and they only gave me one option (canada). Help?

1 Reply
Highlighted

Re: cant log in to my spotify account ever since i moved countries, can anyone help?

Rock Star 11
Rock Star 11

Hi!

 

This can sometimes happen when the payment card on the account does not match the country the user is currently in.

 

More information can be found here: 

https://support.spotify.com/account_payment_help/payment_help/change-payment-details/

 

All the best!

Robert_WRock Star 11
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS