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cant log in to my spotify account ever since i moved countries, can anyone help?

cant log in to my spotify account ever since i moved countries, can anyone help?

I made my spotify account in canada had it for about 3 years. Now im in kenya for a while for a holiday. My spotify was working for a few weeks then today it logged me out. When i log in it says my country doesnt match the one thats in my spotfiy account. So i tried to change my country in my account settings and they only gave me one option (canada). Help?

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1 Reply

Hi!

 

This can sometimes happen when the payment card on the account does not match the country the user is currently in.

 

More information can be found here: 

https://support.spotify.com/account_payment_help/payment_help/change-payment-details/

 

All the best!

Robert_WRock Star 11
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