cant log in

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cant log in

Casual Listener
Cant log in wont accept when i try to goto forgotten password even though i havnt. Taken my card details before. Am i being ripped off? Not happy facebook will know
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Re: cant log in

Rock Star 23
Rock Star 23

@terry10

 

Since you have already tried the troubleshooting steps listed in the help article,

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you can't login to the contact form, then use this alternative form:

 

https://support.spotify.com/contact-spotify-anonymous/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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Re: cant log in

Rock Star 23
Rock Star 23

Hey @terry10

 

Check out the help guide to see if it can help you solve the problem:

 

https://support.spotify.com/problems/#!/article/Problems-logging-in-to-Spotify

 

MattSudaRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: cant log in

Casual Listener
Did that. No use. Just takes me around in circles. I did the free trial
liked it signed up with my card details to pay. When i went onto the app i
was directed to lod in. My log in was not accepted. I went to forgotten
password. When i tried to change it it was not accepted because my email
was already on record. Cant win. I have deleted the app. I want to know if
my subsciption is activated and if it will continue to be taken out. Im
finding spotify to be far from transparent Who do i contact to check my
status?
Highlighted
Solution!

Re: cant log in

Rock Star 23
Rock Star 23

@terry10

 

Since you have already tried the troubleshooting steps listed in the help article,

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you can't login to the contact form, then use this alternative form:

 

https://support.spotify.com/contact-spotify-anonymous/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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Re: cant log in

Casual Listener
All good cheers
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Re: cant log in

Rock Star 23
Rock Star 23

Glad to hear!

MattSudaRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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