cant log in

[Shane_jewel24]

I'm having troubles to sign in on my account, when I try to sign in it says "you can only use spotify abroad for 14 days"...I'm not abroad. I already check the country indicated on my account and it was correct

[osornios]

Hey @Shane_jewel24

Most of those problems come from a difference between the country shown through your IP address, and the one in your profile.

First, check your IP address here.

After that, compare it to the country shown in your profile.

If you opened your account with Facebook, your country is tied to the country shown in your Facebook account, so you may need to change it there.

Finally, your payment method (if you used one for Premium) must match your country too, so you may need to delete it to update countries.

Change your country setting in your profile page so it matches what your IP address shows.

Hope it helps. 🙂