Samsung Galaxy A10, Custom Desktop
Android 10 Windows 10
My Question or Issue
cant log into my acccount. When i try to log in it says "incorrect email or password", (error code: auth 2) when i try to reset password it says "The username or email you provided is not associated with an active Spotify account" and when i try to sign up using the same email it says "that email is already registered to an account." This is not only my phone, but also my pc and spotify web, essentially i cant use spotify in any capacity
Solved! Go to Solution.
Hi again @Serqio,
Thanks for keeping in touch and trying our suggestions.
In this case, we suggest reaching out to our Support team through any of these channels so they can take a look at your account and further assist you with this.
Hope it gets sorted out soon. If you need anything else, the Community is here for you.