Help Wizard

Step 1


cant log into my premium account

cant log into my premium account

i have a spotify premium account but i hat to reset my phone and i would also like to use my account on my pc but i can not remember the account, i try some of my different emails but they put me into past accounts. i need help to get into my premium account!

1 Reply

Hey, @greating -


If you have previously connected Facebook with your Spotify account, you can try logging in using Facebook credentials. 


If you still can't log in, please contact Spotify directly through this contact form;


If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and the support team will be able to help you out. 


Thank you 🙂

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