cant login, user name already exists

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cant login, user name already exists

manuel1985
Newbie

Hi,

When i want to login, the message appears:

`User name or mail address already exists.`

I know, because i have done the registration already by yesterday.

I just want to login once again to use spotify free also today or next time.

Is there anybody who can help me?

Thanks,

Manuel

2 Replies

Re: cant login, user name already exists

MattSuda
Community Legend

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

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Re: cant login, user name already exists

Rickbaird70
Newbie
Password is correct. Doesn't work on this phone but works on galaxy s3
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