change address spotify family

[iuter88]

Hi, I created a spotify family account and when he asked for address i typed casual data. I sended invitations to my family members and now spotify ask for the address data to them. how can i change / see what i typed?

can anyone help me? thank you

[velascojacome]

I have the same trouble, how do you resolve it? Thank you in adavance

[cunilleger]

I have the same problem

[mjlelis]

I have the same problem. I don't remember the registred address in my account and there are no filelds in my profile to edit it.

[Faamaral]

I have the same problem, can't change my address and my daughter who lives with me can't access her account!!!!!!!!! Grrrrrrrrr

[Pb28]

I HAVE THE SAME PROBLEM AND MY MOTHER WHO LIVES WITH ME CANT USE HER PREMIUM ACC 

[Pb28]

update: according to support u need to cancel your subscription , start a new one and add again all family members

[Faamaral]

Really?!?!?!?! Surreal
Thank you!

[iuter88]

Hi solved by entering the same ZIP code, the control is on that one

[Faamaral]

Where??????

[marcosarp]

My zip code is left blank. How do I see the registered address? This is a ridiculous practice of Spotify. If I can not solve it soon, I'll go to the other service.

[Faamaral]

Exactly like mine!

[julia2017]

I have the same problem, I have a facebook account so didnt have registered a ZIP code. I actualized my datas on Facebook, so my invited can access their account, but spotify doesnt take into account the modifications!

[scamorcio]

Hi, follow what I did that works for me well.

1. login to your account.

2. Go to Subscription.

3. Click on update for payment method

4. follow the process to updade and during the process you will be able to update your address data.

5. You can use the same card that was before.

6. Done.

Regards

Sergio

[scamorcio]

Hi, follow what I did that works for me well.

1. login to your account.

2. Go to Subscription.

3. Click on update for payment method

4. follow the process to updade and during the process you will be able to update your address data.

5. You can use the same card that was before.

6. Done.

Regards

Sergio

[k30v1n]

I did that and not worked for me

[K-Mond]

Editing the payment details do not include any updating of address for me. Could anyone especially staff of Spotify help in this? Interesting how we can't view the address we have registered with spotify.

[mguadix]

I can not believe what I read. If I want to update my address I need to cancel my account and loose all my lists?

This certainly seems like a poor quality company if this is the best they can deliver.

[KINGtrevor]

How dumb.
I cant move to a new location.
Can i call supportand get my address from the account.
Couldnt find it

[KINGtrevor]

All i foumd was a postal code on my spotify address.
Hoping this will corre tit