change country without changing payment method

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change country without changing payment method

jggauthey
Casual Listener

Plan

Premium

Country

 France and US

Device

Moto G5 Plus

Operating System

 Android Oreo,

 

My Question or Issue

 I changed my payment method at the beginning of the year (from my french debit card to my american debit card), and ever since, one third of my saved songs are no longer available. Even though i'm currently enrolled in college in the US, i go back to France every year and am a French citizen, and so wish to have the music that is available in France and not the one that is available in the US. I would like to be able to continue to listen to my music (the one available in France) without having to change my payment method.  

3 Replies

Re: change country without changing payment method

Rock Star 14
Rock Star 14

Hey there @jggauthey,

thanks for posting in the community !

 

Unfortunately the content presented on the app matches the country you set on your settings.

Your premium subscription will work unlimited around the world but if you wish to change it anyway i'm adding the country settings help page here.

 

Have a good one =)

OneByBooRock Star 14
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Re: change country without changing payment method

jggauthey
Casual Listener

Are you saying that with a premium account, I should normally be able to listen to every songs available in the world on Spotify? Because if that's the case, this doesn't apply to me...

Highlighted

Re: change country without changing payment method

Rock Star 14
Rock Star 14

Hey there @jggauthey,

thanks for posting.

 

A Premium account provides the option of using the account all over the world as written in the Premium help article here.

 

As far as the songs presented in the country your traveling to, it is obligated to the legal limits within the country.

 

Let me know if you have further questions =)

OneByBooRock Star 14
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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