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change country

change country

my spotify wont allow me to change country just comes up with please wait loading

Reply
5 Replies

Hey @simon33,

 

Welcome to Spotify Community!

Have you tried using another browser or private session?

sadly didnt work. still doing the same.

Hey @simon33

Just to confirm, since your account is currently on Free, you'll need to subscribe to Premium to make this change possible.

You'll have to add a payment card from the country you're trying to change the account to.

Thanks ๐Ÿ™‚

My account is currently on premium I believe. I was paying for it while I was new Zealand

From what I can see your subscription has run out.

I'd recommend getting in touch with the team @SpotifyCares on FB or Twitter.

Alternatively, send them an email over at https://www.spotify.com/about-us/contact/

Thanks ๐Ÿ™‚

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