change subscription and owner account

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change subscription and owner account

maseror-ch
Casual Listener

Plan

Family

Country

CH 

Device

Iphones 6/7, Ipads

Operating System

IOS 11.4

 

My Question or Issue

 I own a family subscription (I'm the master acct). It includes another family member i.e. only two members altogether.

I (master acct) wish to bail out, and change the existing family subscription into an individual premium i.e. under the existing family member's full control (manage, pay, etc) but WITHOUT loosing his existing environment (playlist, downloads, etc).

 

Can anyone help / advise ?

Thanks in advance

Marc 

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Re: change subscription and owner account

jsannn
Community Legend

Hi @maseror-ch

You never lose your playlists, music or any other info. Just cancel the family subscription and both of your family accounts will be converted to simple free accounts. All their stuff will remain on the accounts. Then subscribe individual accounts as you need.

Hope this helps.

View solution in original post

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Re: change subscription and owner account

maseror-ch
Casual Listener
Thanks a lot for your prompt answer and straightforward solution.
Have a great day

View solution in original post

2 Replies
Highlighted
Solution!

Re: change subscription and owner account

jsannn
Community Legend

Hi @maseror-ch

You never lose your playlists, music or any other info. Just cancel the family subscription and both of your family accounts will be converted to simple free accounts. All their stuff will remain on the accounts. Then subscribe individual accounts as you need.

Hope this helps.

View solution in original post

Highlighted
Solution!

Re: change subscription and owner account

maseror-ch
Casual Listener
Thanks a lot for your prompt answer and straightforward solution.
Have a great day

View solution in original post

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