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changed mi country and mi premium account became ftee account

changed mi country and mi premium account became ftee account

Hi i made my premium account in Spain. This account was payed by a gift card. A while ago i traveled to Ireland and i could perfectly use mi account since today. For first time when i started the app on my android device i had to log in and a message appered saying that i was trying to log in from a different country and i couldnt log in. I went to the spotifys commun questions and i found mi problem and i was told to modify mi account to my actual country, i did but when after that i tryed to log in mi account was not premium even though mi playlists where saved. My premium account should had last until decembe. Any help is useful and please reply soon.
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1 Reply

Hey there!

 

This is something for our Accounts team. Get in touch via https://www.spotify.com/about-us/contact/contact-spotify-account or via Twitter @SpotifyCares.


Cheers.

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