From Switzerland to South Africa
Samsung galaxy S6 edge + Computer
Android Oreo, Windows 10
My Question or Issue
I had Spotify Premium while I was living in Switzerland. Now I moved out from Switzerland and live in South Africa. I could not afford Spotify Premium so I am now on Spotify Free.
When I want to change the country in the settings, i cannot scroll down. My only choice is Switzerland eventhough I am currently located in South Africa. My account is logged with Facebook, therefore I changed my country on Facebook aswell but it did not help.
Can someone help me please? I do not want to loose my playlists!
Thank you :-)
Solved! Go to Solution.
Hey there @nomieca,
Thanks for reaching out about this here in the Community.
We'd recommend trying the steps below once more, this time in an incognito or private window in your browser:
If you're still having troubles, we'd suggest trying these steps from a different internet connection.
Let us know how you get on! We'll be right here if you need more help.
Have a lovely day :)