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changing to student subscription

changing to student subscription

Hello! I was told I could change my subscription premium account on the day the payment is due. I wanted to switch my regular premium account to the student one. I've gotten charged 10 dollars instead of the 5. I already switched subscriptions. What else can I do to fix this issue?

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1 Reply

Hey @cmsucc3ss,

 

You should fill out the contact form, and someone from Spotify will be happy to help you within 24 hrs. Don't forget to check your spam folder for responses as they may end up there.

 

If you get an automated email directing you to the community or help pages, you need to reply directly to support@spotify.com and one of the customer services agents will get back to you.

osorniosSpotify Star
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