Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

charged for free service?

charged for free service?

good evening,

i found two payments to spotify in my account but i'm using the free version of spotify.In the  account section of my profile i find my free abo and nothing else.also there are no receipts to be found.

any advice?

 

thanks,

adam

 

Reply
1 Reply

Hey @nlnw2d5j1e05l7ftdxh4, thanks for reaching out to the Community!

I'm sorry to hear that. In this case, I'd recommend checking out this support page for more information and the next steps to take.

 

I'll be here if you need anything else.

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts