when i do a claim form i get the message "your session has ended". I"m so ticked off cause i know this is a false charge to my account.i have been charged since cancelling my premium service on 9/16/2015. I now have a $49.68 overdraft balance on my bank account. I CANCELLED BEFORE THE PAYED SUBCRIPTION STARTED. i need somebody from spotify to contact me via telepone to solve this once and for all. i'm not paying this since it is bogus. i want to get to the bottom of this immediately.