Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

charged to wrong card

charged to wrong card

hello wanted to get help on getting payment taken back and charged to the new card on my account any way it can happen?
Reply
1 Reply

Hi @omunoz5984

 

I'd suggest you to contact Spotify directly through their Contact form, or email them at support@spotify.com, so they can check your account from their end, and to provide you the best resolution about this issue.

 

You may also reach them through their twitter account @SpotifyCares, or through their Facebook page.

 

Hope it helps.

 

------------------------------------------------------------------------------------------

 

P.S. I'm not a Spotify employee

 

If this post solved your issue - Accept it as a solution.

 

Suggested posts