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clicked on a link to get a deal, was charged for regular premium

clicked on a link to get a deal, was charged for regular premium

I clicked on the link on spotify's website to get 3 months of premium for 9 pesos and it charged me the regular 129 for just one month.
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3 Replies

Hey @1292746467,

 

What payment method have you used?

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A local credit card

Hello there @1292746467,

 

If you have used that credit card to get in the past a Premium upgrade or had a trial in your account before, then it could be that you weren't eligible for another trial as they are usually available for new users.

 

Screenshot 2016-03-06 23.37.41.png

Hope this was helpful!

K

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