closing account possible?

[dre078]

Hello Spotify, guys,

Is there a way I can close my account registered on my email? Or is it possible to change my name? It is a free account at the moment.

But the username is so old, that I don't know how to change it. => its my old student number, and I'm done studying.

While I want to use this email account again for premium, I don't want to be bothered by my old studentnumber yet my real name.

Can I cancel/remove this account and reopen with a new one on this email?

Can I change this old studentnumber as account/username?

What are my options?

[jean3601]

Hello @dre078, Welcome to the community! 🙂

You can contact Spotify support here to assist you with your issue 🙂

https://www.spotify.com/about-us/contact/contact-spotify-support/?contact

If you receive a No-Reply email that says to check out the FAQ or Community just reply to that email and Spotify support will contact you 🙂

Support takes 24-48 hours to reply to you if they have not replied to you by tomorrow you can ask me here and i will escalate the issue for you 🙂

I hope this helped solve your issue 🙂