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commercials during premium enrollment, how do you stop it?

commercials during premium enrollment, how do you stop it?

 
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2 Replies

Total bs if you ask me, I want my money refunded. 

Andy Walbert
andy.walbert@gmail.com

Hey @awalbert,

 

Thanks for reaching out and welcome to the Community.

 

Just to make sure that we're on the same page- you're hearing ads, even though you have an active Premium subscription, right? In that case we recommend that you have a look at our relevant FAQ here.

 

Please keep in mind however that while the Spotify app doesn’t play ads that interrupt the music listening experience of Premium subscribers, some podcasts on the platform may include third-party advertising, host-read endorsements or sponsorship messages in their episodes.

 

You can also find more info on the Spotify refund policy here.

 

Hope this helps. Let us know how you get on.

Mihail Moderator
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