Help Wizard

Step 1


convert FB account to normal account

convert FB account to normal account



I created my Spotify account using FB account and unfortunatelly it's not easy to undo. I'm planning closing my FB account but if I do it I will loose access to spotify. I'm also unable to create new Spotify account using my email address as it's the same address that FB uses so Spotify won't let me do it - it says that this email is already used.


So I decided to cancel premium subscription, change my FB email and then open new Spotify account with my own email. Changing FB email was easy but Spotify still shows my old email and didn't update for over a week now.


Any ideas?

1 Reply

Hey @PapaSierra, welcome to the community!


Since your email address wasn't updated and you can't create a new account, I suggest reaching out to the Support team.


You can give them a shout via Twitter or Facebook. They'll help you release the email address so you can set up a new account away from Facebook.


All the best.

“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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