country does not match

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country does not match

user-removed
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When I try logging in I receive an error that says "my country does not match the one in my profile" even though my profile says USA which is where I live and currently am. I was recently traveling in Europe but am back in the US and it still won't let me log in.

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Re: country does not match

Rock Star 24
Rock Star 24

Hey @user-removed

 

Most of those problems come from a difference between the country shown through your IP address, and the one in your profile.

 

First, check your IP address here.

After that, compare it to the country shown in your profile.
 
If you opened your account with Facebook, your country is tied to the country shown in your Facebook account, so you may need to change it there.
 
Finally, your payment method (if you used one for Premium) must match your country too, so you may need to delete it to update countries.
 
Change your country setting in your profile page so it matches what your IP address shows.
 
Hope it helps. 🙂
osorniosRock Star 24
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