Help Wizard

Step 1


crashing after adverts

crashing after adverts

Why do you make this so difficult? I'm not a tech person, don't ask me to provide screen shots, empty crash files or uninstall/reinstall. I souldn't have to do that, you're a music player, not the blooming controller for a nuclear submarine!  


The problem is, when I'm at home, listening to Spotify on my laptop, hooked up to the wi-fi, an advert will come on and then at the end of it, silence. It won't go back to my playlist unless I exit spotify and reopen it. This should not happen, please fix this bug.


Don't force me to move to itunes becase apart from this little bug (and the fact I play my lists through phone and tablet too) Spotify is practically perfect in every way.



1 Reply

I have the same issue on my IPhone except The ads pic will be there which silence and a 30 second countdown (in the bar where it says how long the add will be) once the 30 seconds are up nothing happens, I can NOT listen to song because it thinks I'm still on the add. I try restarting the app... result: timer started from zero and nothing happened.
I try Re installing the app... Resalt: timer started from zero and nothing happened.
I try waiting a 30mins-2 hours resalt fixed... until I get another ad then this happens again.
Please fix it!

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