Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I deactivated my Fb account and found out that I lost access to my spotify bc I signed up originally through FB. I had no idea when i cancelled Fb that I would lose spotify. So I had to re-login to FB to even access these boards, what a joke. Then I go to the help form and it will not let me past step 1 describing my problem.
How do I use spotify without having an FB account. was going to cancel my original account and start a new spotify account but I do not want to lose my playlists. This is super frustrating and quite frankly makes me want to leave spotify as well...how do I get back on spotify without having a facebook account???
Hey there, get in touch here and one of our support team will get back to you as soon as they can. If you get an automated response, reply back to it directly. If you already have a case # from submitting before, either reply to that email directly or post it here and we'll chase it up.
Hi, and welcome to the community!
You can create a new account with a Spotify username and password (i.e. not with facebook).
Then you can submit an online contact form; and someone at Spotify can merge the playlists etc. into the new account.
If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.
Anthony 🙂
I cannot get past step #1 in the help form...the drop down box will not activate for step #2!!!
@user-removed wrote:
I cannot get past step #1 in the help form...the drop down box will not activate for step #2!!!
Hey 🙂
Try using this one instead 😉
Just be sure to reply directly to any automated email replies you get.
/P
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…