deactivated but didn't

[lpenaloza]

So I deactivated my premium account a few months ago, I've still been getting charged and I can't log into my account anymore. Any suggestions?

[Mattosaurus]

Hey there!

If you feel you're elgible for a refund, please use the below recourses to contact the team directly.

Contact Spotify (via Email): https://support.spotify.com/contact-spotify-support/?contact
-or if you're a social butterfly-
Facebook: https://www.facebook.com/SpotifyCares-227973660732160/
Twitter: https://twitter.com/spotifycares - Send a DM

Important Note if you're emailing:
If you get an automated reply email telling you to check the Community, send a reply to that email so you're in queue for an agent to see.

Cheers!
Matt