debit card as payment

[sheyala]

Hi,

I've been trying to sign up for Spotify premium with my debit card and it keeps sending me to the payment failure page. I have tried it on a different browser and an incognito page as well and still, it didn't work 

Plan

Free/Premium

Country

U.S.

[Mario]

Hey @sheyala,

Thanks for reaching out about this here in the Community.

If you received a "payment failure" notice from Spotify when you tried to subscribe to Premium, it'd be great for you to reach out to your bank/payment method provider to double-check your card is enabled for foreign, secure online (and even recurring) purchases.

Hope you'll find this useful. We'll be here if there's anything else we can help with!

[simplysaige]

I am having the same issue and I have tried using 2 different debit cards. I've contacted the bank and everything is fine with my accounts. It's a problem on Spotify's end. I've literally done everything that was required (including going on an incognito browser). So can you guys please find out the issue. Thanks. 

                                                                                                              Kind Regards

[juaned]

Same problem, not a single card, debit or credit, from different banks and fully functional when doing purchases outside Argentina and subscriptions... none is being accepted. As everybody else I already followed the Incognito procedure.