delete account

[lukas1902]

i have just bourght the sportify premium on my android and it worked fine but suddenly it changed back to the free spotifi again i would really like spotify to make a customer call service as i got my credit card numbers and stuff like that im thought i bought it on this account but i just want to be 100% sure hope you can help me

- lukas

[user-removed]

I'm not sure they'll help you... they wont help me either. I asked here.

[Peter__]

@user-removed - As greg mentioned on your topic, your case is with the right team who will get back to you shortly. 

@lukas1902 - Could you just confirm your account is showing as premium on your online overview? 

[user-removed]

Its not happing even though several of you said as much...

[meahtenoha]

@user-removed You'll receive an answer to your case as soon as possible. I've just send you a private message in the Community as well regarding your case. 

Please take a look--thanks!

[user-removed]

Thank you. Just got your email saying my account was canceled. I'm going to:

. logout here

. clear my browser cache

. attempt to log back in here (it should not work if canceled)

I earnestly hope you're telling me the truth.

[lukas1902]

thats the problem it dosent show im premium anymore i even tryed to buy the premium content again but it wort accept my card anymore?

[Peter__]

What error message do you get?

[lukas1902]

its says i can't use my credit card i have no idea why ... 😞