devices and acount

[gvolmer]

Plan

Premium

Country

NL 

My Question or Issue

Why can't i login with my account on more devices, tablet, pc and mobile? I need to make a new password each time. Facebook account cancelled allready. New account made with premium, but still can't login online or with app with this account.

[Hubo]

Hey @gvolmer, thanks for your post here!

That's very odd! What error message do you get when you're trying to login on another device? Also, what device are you trying to log in on? I'd love to take a closer look.

Thanks, have a lovely day!

[gvolmer]

Hello @Hubo,

Very odd en frustating. I work with samsung and spotify app, apple tablet and tablet. But it is not only going wrong on other devices, also when i was logout on a device and i want to login again i need to change my password. 

Each time the massage is this email and password doesn't match the account. Try again. But 1 have only one account now. 

Thanks for the help.