Spotify Community

wiesi1981 · 2015-01-02

Hi!

I have the following problem.

I had to pay my charge twice for more than 12 months, although i am just using one account. No idea how, this happened.

I have no idea how i can contact spotify directly.

It would be great, if anybody could help me.

thanks in advance

Gerald

MattSuda · 2015-01-03

I suggest you contact support so they can take a look at your account and see what is going on:

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email, you need to reply back to it.

MattSudaSpotify Star

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double payment - please help!