double payments

[beccasteele16]

I signed up for premium a couple of months ago however since I applied my student discount i'm being charged both the £9.99 and the £4.99 every month

[crematedman]

@beccasteele16 hey there bec, sorry to hear you're having issues with your payment - fortunately, we can look into that for you.

The quickest way to contact spotify directly is via here or @SpotifyCares on Facebook or Twitter.

If you let them know as much as you can about your problem, they can have a look on their end and sort this out ASAP.

Let me know if you need help with anything else!