double user on the community (one from FB, one direct)

[robilamm61]

Hi all,

I logged on also with my Facebook account on the community !

As a result, currently I have two different users: robilamm61 (correct) and robilammo61 (from facebook).

I would save only the first one, can somebody help me to delete robilammo61 ?

thanks,

Rob

[robilamm61]

Hi all,

I logged on also with my Facebook account on the community !

As a result, currently I have two different users: robilamm61 (correct) and robilammo61 (from facebook).

I would save only the first one, can somebody help me to delete robilammo61 ?

thanks,

Rob

[robilamm61]

Hi all,

I logged on also with my Facebook account on the community !

As a result, currently I have two different users: robilamm61 (correct) and robilammo61 (from facebook).

I would save only the first one, can somebody help me to delete robilammo61 ?

thanks,

Rob

[Joe]

This will also mean you now have two spotify accounts but it's no biggie as long as you always log in with your username. If you want the other account deleted, please use the online contact form and someone at Spotify can help get this sorted. If you get an automated response directing you back to the community or to the help pages, make sure to reply to it directly to speed things along.

[robilamm61]

hello Joe,

thanks a lot for the suggestion.

I filled the contact form, the answer was "ok, FB account deleted" but I can see the robilammo61 (in the forum) is existing.

Where I goes wrong ?

Thanks again

Rob

[Joe · Accepted solution]

It can take a while for amendments to show up. If you still think there's an issue tomorrow, drop them another note 🙂

[robilamm61]

Ok Joe,

I will wait  🙂

Thanks again,

Rob