dueling playlists

[maragoltsman]

i have family sharing. when i'm using internet and so are my kids, what they're listening to comes up on my phone and i can't listen to my music, even afteri hit the 'continue on this phone' option

[Maxim]

Hey @maragoltsman,

Can you please make sure that they're logged into their own accounts on their devices?

Let me know how it goes 🙂

[maragoltsman]

Thank you Maxim. I realize now that they were logged on using my account. I sent them links to sign up on their own but now Spotify erased their playlists and won't let them log in stating that they're already logged in. Ugh!

[Maxim]

They're not seeing any playlists because it's a newly created account.

Can you please let me know the exact error message?

[maragoltsman]

It says that he can't sign up because he already has a family account.

[Maxim]

He's probably still logged into your account while trying to accept the invite.

Can he try it in ingocnito mode or in another browser please?