error using spotify abroad

[papele]

Hello! At present I am in a different country than mines, and I have problems using sportify. It says than I have to uldate my account because the country in my settings is different than my actually country. ¿Anyone knows any solution for it?

thanks.

[MattSuda]

You can only use your account 14 days abroad if you are on the free plan. You'll be able to use it when you get back.

If you have moved, change the country from the account page.

If you have trouble,

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.

[papele]

Ok. I tried to resolve the problem but i can't. I need someone who tell me how to change my country in my settings, because I am without spotify during a month and I am starting to need it seriously...hahah.

I think than I have only to change the Country and next this is going to work normally.

Thanks.

[MattSuda]

You can change the country by signing in here:

https://www.spotify.com/account/profile/

If it is greyed out, or you have trouble,

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.

[papele]

In that link appears than I have to update my payment info. When I click this, it send me to choose spotify premium, or free, which is mine and I am not actually interested to get premium.

Thanks.